AM Tanzanite Travel and Tours Privacy Policy

At AM Tanzanite Travel and Tours, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, contact us, or book a safari or travel service through us.

By using our website and services, you agree to the terms of this Privacy Policy.


1. Who We Are

AM Tanzanite Travel and Tours is a licensed and registered tour operator based in Kilimanjaro, Tanzania, offering tailor-made safaris, tours, and travel experiences across East Africa.

Our mission is to create unforgettable adventures while maintaining your trust and protecting your personal data.


2. Information We Collect

We collect information that helps us provide you with high-quality, personalized services. This includes:

a) Personal Information:
When you contact us, request a quote, or make a booking, we may collect:

  • Full name

  • Email address

  • Phone number

  • Country of residence

  • Passport details (if required for booking)

  • Travel preferences or special requests

b) Technical Information:
When you visit our website, we may automatically collect:

  • IP address

  • Browser type and version

  • Device information

  • Pages visited and time spent on the site (via cookies and analytics tools)

c) Payment Information:
If you make a payment, we collect transaction details necessary to process it securely.
(Note: We do not store or have access to your full card details. All payments are handled through secure, verified payment gateways.)


3. How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and prepare customized safari quotations

  • Process bookings and payments

  • Communicate important travel updates

  • Provide customer support before, during, and after your trip

  • Improve our website and service offerings

  • Send newsletters or special offers (only with your consent)

We never sell, rent, or trade your personal information to any third party.


4. How We Protect Your Information

We use secure servers, encrypted connections (SSL), and restricted data access to safeguard your personal information.

Only authorized AM Tanzanite Travel and Tours staff and trusted partners have access to your data โ€” and only when necessary to fulfill your travel services.

We regularly review our data management and security protocols to ensure ongoing protection.


5. Sharing Your Information

Your personal information is shared only with trusted third parties directly involved in your travel arrangements, such as:

  • Lodges, camps, and hotels

  • Safari guides and local partners

  • Transportation providers

  • Payment processors

These partners are required to handle your data responsibly and use it solely to fulfill your booking.


6. Cookies and Website Analytics

Our website uses cookies to improve user experience and analyze web traffic.
Cookies help us understand visitor behavior, optimize performance, and deliver relevant content.

You can disable cookies in your browser settings at any time, though some parts of the site may not function properly.


7. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections to inaccurate information

  • Request deletion of your personal data (where legally applicable)

  • Withdraw consent for marketing communications at any time

To exercise these rights, please contact us using the details below.


8. Data Retention

We keep your personal data only as long as necessary to:

  • Provide the services you requested

  • Comply with legal obligations

  • Resolve disputes and enforce agreements

After that, your data is securely deleted or anonymized.


9. External Links

Our website may contain links to third-party websites (for example, partner lodges or payment gateways).
Please note that AM Tanzanite Travel and Tours is not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before sharing personal data.


10. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in law, technology, or company practices.
The updated version will always be posted on this page with the revised โ€œLast Updatedโ€ date.


11. Contact Us

If you have any questions, concerns, or requests about this Privacy Policy or how your data is handled, please contact us:

AM Tanzanite Travel and Tours
๐Ÿ“ Kilimanjaro, Tanzania
๐Ÿ“ž +255 783 136 351
โœ‰๏ธ info@amtanzanite.com
๐ŸŒ www.amtanzanite.com


Your Trust, Our Promise

At AM Tanzanite Travel and Tours, your privacy and financial security are our top priorities.
We are committed to protecting your information with integrity, transparency, and care โ€” so you can focus on what matters most: enjoying your Tanzania safari with confidence.